FAQs

Pricing

Our prices are quoted exclusive of VAT as we do not charge VAT on our fabrics.

Fabric Cuts

We generally sell our fabrics by the metric Fat Quarter (FQ) - unless otherwise stated -which measures approximately 55cm x 50cm but this may vary slightly depending on the width of fabric.  If multiple quantities of the same fabric are ordered, where possible these will be cut as a continuous length - please do contact us if you would like to discuss an alternative.

We always cut our fabric off the bolt using a rotary cutter and use the selvage edge of fabrics as our initial straight edge.  Fabrics can, however, become distorted when they are rolled onto the bolt and in some cases may not be printed straight.  I'm afraid we cannot take responsibility if these factors means fabric is not always cut perfectly straight, however we always endeavour to cut generously to allow you to straighten your fabric before you start your project.

Delivery

We aim to process all orders within 1-2 business days.  Most orders will be sent by Royal Mail First Class post which also aims to deliver within 1-2 working days.  We will always request proof of posting when we leave items at the Post Office.  Certain larger or high value items may need to be shipped second class, signed for which allows us (and you) some peace of mind in terms of delivery - this does take slightly longer, but at least we can be sure it will reach you!  

NEW European Delivery!

We now deliver via Royal Mail  to Europe!  Please note that expected delivery is approximately 7-10 days from leaving the parcel with the Post Office and our two rates allow for parcels up to approx 500g (which is approx 2m of fabric) and small parcels up to 1kg in weight.   Please note that should your parcel be in excess of 1kg we will contact you to discuss any additional postage payment due.  

Customers are responsible for any customs, duties or extra charges levied within their home country.

Please note that we try to be as flexible and accommodating as possible so if you require only a small amount of fabric to be shipped to Europe, please do get in touch and we will let you know the actual cost of shipping and charge accordingly!

I am sorry but we cannot be held responsible for any late or undelivered items, however in the event of an undelivered item, please do contact us and we will do our best to help.  

Should  you wish to collect your item from our base in Watford in Hertfordshire we will be pleased to waive the delivery charge, please contact us if we can help.

Delivery Rates

We have tried to make our delivery rates fair, and reflect the actual cost of posting.

Domestic Shipping

Order value up to £10.00 - £1.00

Order value £10.01 - £49.99 - £2.25

Order value £50.00 - FREE!

European Delivery

International Standard - up to approx 500g in weight (approx 2m of fabric) - £6.00

International Tracked & Signed - up to 1kg in weight - £12.50

Please note that should your parcel be in excess of 1kg we will contact you to discuss any additional postage payment due.  

Fabric Care

Generally, the fabric we sell is 100% cotton (unless otherwise stated) so the manufacturers recommend that the fabric can be machine washed gently on cold or warm, wash like colours together, and low or medium tumble dry and remove immediately the cycle is finished to minimise creases.  

In the main, I do not pre-wash my fabric before I use it in my projects, and have not had any problems with colour bleeding or shrinking.  However, whether you chose to pre-wash or not is a personal preference.  I'm sorry that we cannot take any responsibility for later colour bleeding or shrinkage.  As a precaution, it may be sensible to use a colour catcher when you do eventually wash your fabric or project to minimise any accidents.